We want you to love every SHOREBOUND product you receive. Every SHOREBOUND product is made to order once your purchase is placed. This allows us to reduce waste, maintain quality, and create each piece specifically for you rather than keeping excess inventory on shelves. Because of this, we do not accept returns or exchanges for items ordered in the wrong size, incorrect color, or due to a change of mind. If you have any questions before placing your order, we're always happy to help.

Damaged, Defective, or Incorrect Orders

We stand behind every product we sell. Please inspect your order as soon as it arrives. If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery so we can make it right. To help us review your claim as quickly as possible, please include:

• Your order number
• A brief description of the issue
• 2–4 clear photos clearly showing the problem

To be eligible for review, the item must be in new, unworn, unwashed, and unaltered condition. Claims for items that have been worn, washed, altered, or intentionally damaged cannot be accepted. If we determine your item has a manufacturing defect or we made an error with your order, we'll resolve the issue at no additional cost to you. Depending on the situation, this may include a replacement, refund, or another appropriate solution.

What Isn't Covered

Because every SHOREBOUND product is made specifically for your order, we cannot accept returns or exchanges for:

• Incorrect size selected during checkout
• Incorrect color selected during checkout
• Change of mind
• Items that have been worn, washed, altered, or intentionally damaged
• Normal wear and tear

Questions?

If something isn't right with your order, we're here to help.

Email: shoreboundusa@gmail.com

Thank you for supporting SHOREBOUND.